Answers for some of the most common questions we are receiving.
The tool is not working. Why?
We are probably updating the service/server and will fix it as soon as possible. Please be patient!
Is my wallet compatible for this service?
As long as your wallet consists of 26-35 alphanumeric characters, YES, it's compatible.
I didn't receive the desired amount. Why?
Two possible reasons. Either you didn't pay the miner's fee. Or your wallet address is wrong. Please double check the wallet address before opening a support ticket.
Do I have to pay anything?
No. However, miner's fee most be paid by the one obtaining the BTC.